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Q: Why do I need on-site patient care at my event? If there’s an emergency, why can’t I just call 911?

A: Quick response is vital for any medical emergency. The average wait time for an ambulance to arrive in a life-threatening emergency is about 10 minutes. Help can be delayed even further due to terrain or location. Hart Medical EMS’s on-site medical personnel provide professional health care when you need it immediately.

Q: Will my guests be required to pay if your company treats them?

A: No. You play one flat rate for your event, regardless of the extent of care provided.

Q: Is Hart Medical EMS insured?

A: Yes. Hart Medical EMS carries an extensive policy of comprehensive General Liability and Professional Liability Insurance, including a multimillion-dollar medical malpractice policy. For the added protection of our clients, staff members are covered by Workers Compensation Insurance.

Q: Is Hart Medical EMS licensed?

A: Yes. We are licensed by the State of Michigan Department of Consumer and Industry Services to provide emergency advanced life support. Our service is inspected on a regular basis for compliance with Michigan laws and regulations.

Q: How do you select your staff?

A: We choose our personnel based on professional experience, clinical knowledge, compassion, and ability to communicate with a wide range of people and communities. Our staff is also trained to know the right questions to ask and the correct information to record, so that our clients are protected when the unexpected occurs.

Q: What is the difference between an EMT and a Paramedic?

A: Both EMTs and Paramedics are highly skilled; however, their education and expertise differ:

  • EMTs are trained to provide basic level life support to people who are injured, including CPR, oxygen administration, bandaging, and basic airway management. They are considered to be the entry level for Emergency Medical Services.
  • Paramedics are the highest skilled pre-hospital providers. They provide care that one would receive in an emergency room, including advanced airway management, manual defibrillation, EKG monitoring, and IV fluid therapy.
Q: Can I afford this?

A: Yes. We tailor our services to fit your budget and needs.